What is HelpExcel?
HelpExcel is a ticket generating software for seeking help on IT Systems. This replaces the archaic system of using the telephone or email (or shouting for help!) to report an issue.

It’s simple! The Administrator signs up; a verification mail is sent to him; his account is verified; he adds the users; and lo, HelpExcel is up and running! The Admin can enter user locations and access levels; and of course, the list of software and hardware help is sought for.